Have you heard? Qualtrust is joining forces with Texas Trust Credit Union. That means as of November 1, 2017, we will not be opening additional Qualtrust accounts. But fret not! Texas Trust has a variety of products and services designed to meet your needs.

If you are interested in opening an account, head to Texas Trust to learn about the great options available to you.

Beware of E-Mail and Phone Phishing Scams
If you receive an e-mail or text message asking for account information or wanting to confirm information such as: Credit Card Number, PINs, Social Security Numbers, or any information regarding your account, please do NOT respond. Qualtrust Credit Union and Federal Regulatory authorities such as the NCUA, CUNA, FDIC, or any of our business partners, will never ask you to provide or confirm information through an e-mail or text message. In addition, to further guard your personal information, please refrain from sending sensitive material through email or the Contact Us page, as these are NOT secure means of communication. To send any sensitive account information, please sign into Qualtrust Online Banking account, select "Your eBranch" and the "Communication Inbox" - this is the safe and preferred method when corresponding with us. 

Falcon - Qualtrust Fraud Prevention
In January 2007, Qualtrust implemented a new fraud prevention service for our Visa Check cardholders. If Visa Fraud Prevention Services cannot reach a cardholder by phone, a letter will be sent instructing the cardholder to contact their toll-free number 1.866.416.5688. You may also call the credit union to review the transaction. It is important that we have a current phone number in our files in order for the Fraud Prevention Services to reach you.During your next visit or call, please verify your phone information with a Member Services Representative. Qualtrust is committed to providing our members the most comprehensive fraud prevention available. If you have any questions regarding our fraud prevention services, please contact Member Services at 972.714.1300 or 800.330.3540.

To report your VISA or ATM card lost or stolen call 866.285.8548

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